Refund Policy

This Refund Policy ("Policy") outlines the conditions under which refunds may be issued by bookmyclasses.in ("we," "us," or "our"). By enrolling in our services, you agree to the terms and conditions set forth in this Policy.

1. Eligibility for Refunds

1.1 Refunds for Undelivered Services: Refunds shall be issued solely for the portion of services that have not yet been delivered. If you have prepaid for services and withdraw prior to the full delivery of such services, you shall be eligible for a refund on a prorated basis for the remaining undelivered services.

1.2 No Refund for Delivered Services: Once a service or class session has been delivered, no refund shall be issued for that portion of the service.

2. Requirements for Refund Requests

2.1 Submission of Evidence: Refund requests must be accompanied by verifiable evidence substantiating the claim. Refunds shall not be issued based on subjective dissatisfaction, perceptions, or general complaints.

2.2 Valid Reasons for Refunds: Refund requests shall be considered valid only for the following reasons, including but not limited to:

• Technical failures on our part that prevent access to the service.
• Emergency situations substantiated with appropriate documentation.

3. How to Request a Refund

3.1 Procedure for Refund Requests: To request a refund, you must submit a written request via email to bookmyclass@bookmyclasses.in with the subject line "Refund Request." The request must include the following details:

• Full Name
• Contact Information
• Class or Package Name
• Reason for the Refund Request
• Supporting Evidence

3.2 Deadline for Requests: Refund requests must be submitted within seven (7) days of the issue arising.

4. Processing Refunds

4.1 Processing Timeline: Approved refunds shall be credited within seven (7) to fourteen (14) business days from the date of approval.

4.2 Payment Method: Refunds shall be issued via the original payment method used at the time of purchase.

5. Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Email: bookmyclass@bookmyclasses.in

Phone: +91 9899271779